Terms and Conditions:
Welcome to the Qcrafted.com website and online shop. By accessing or using our website and purchasing products from our shop, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding with any purchases.
- Returns Policy:
- We do not accept returns on digital patterns and bespoke leather goods.
- For all other products, you may return them within 28 days from the date of purchase for a refund or exchange, provided the item is unused, in its original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
- Liability Disclaimer:
- We do not take any responsibility for injuries that may occur while using our instructions to craft goods or any other injuries sustained in connection with the use of our products.
- Our instructional content is provided for informational purposes only, and any use of it is at your own risk.
- Intellectual Property:
- All digital patterns sold on our website are copyrighted and owned by Qcrafted.com.
- By purchasing digital patterns from us, you agree not to share, distribute, or reproduce them in any form. They are for your personal or bussines use only.
- Product Availability:
- All products and services are subject to availability. We reserve the right to limit the quantity of products we supply, to reject all or part of an order, or to discontinue products without prior notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of products or services.
- Pricing:
- Prices for our products are subject to change without notice. We reserve the right to adjust prices, promotions, and availability of products at any time.
- Privacy Policy:
- Your privacy is important to us. Please review our Privacy Policy below to understand how we collect, use, and protect your personal information.
- Governing Law:
- These Terms and Conditions shall be governed by and construed in accordance with the laws of UK law. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.
By using our website and purchasing products from our shop, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or make any purchases from our shop.
Privacy Policy:
This Privacy Policy describes how Qcrafted.com collects, uses, and protects the personal information you provide on our website and during the purchase process. By using our website and making purchases from our shop, you consent to the collection and use of your information in accordance with this policy.
- Information We Collect:
- When you place an order on our website, we collect personal information necessary to process your order, including your name, email address, shipping address, and payment details.
- We may also collect additional information voluntarily provided by you, such as your phone number, for order-related communications or customer support purposes.
- Use of Information:
- We use the information collected to process your orders, fulfil your requests, and provide customer support.
- Your email address may be used to send you order confirmations, shipping notifications, and updates about your order status.
- We may also use your email address to communicate with you about promotions, new products, or other relevant information if you have opted in to receive such communications.
- Protection of Information:
- We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account.
- Your payment information is processed securely through trusted third-party payment processors, and we do not store your payment details on our servers.
- We do not sell, trade, or otherwise transfer your personal information to outside parties unless necessary for order fulfilment, such as sharing your shipping address with our shipping carriers.
- Data Retention:
- We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
- If you wish to have your personal information removed from our records, please contact us at krystian.zurecki@gmail.com and we will take reasonable steps to delete your information unless we are required by law to retain it.
- Third-Party Links:
- Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
- Updates to Privacy Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised date will be indicated at the top of the page.
- Contact Us:
- If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at krystian.zurecki@gmail.com.
By using our website and making purchases from our shop, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or make any purchases from our shop.
